Proactive, not reactive
The worst time to think about support is when something breaks. We set up monitoring, alerts, and maintenance schedules that catch issues before your users do.
Our support packages include regular security audits, performance reviews, and compatibility updates for new OS releases.
Whether you need a few hours per month for bug fixes or a dedicated engineer for ongoing development, we have flexible packages to match your needs.
Responsive
Fast response times
Continuous
Regular updates & patches
Secure
Security monitoring
Reliable
SLA-backed support
What we cover
24/7 application monitoring
Bug fixes & hotfixes
Security patches & updates
OS version compatibility
Performance optimization
Feature development
Database maintenance
Backup & disaster recovery
Support packages
Essential
For apps with stable feature sets
- Bug fixes
- Security patches
- OS updates
- 8-hour response time
Growth
For apps with ongoing development
- Everything in Essential
- Monthly feature hours
- Performance monitoring
- 4-hour response time
Enterprise
For mission-critical applications
- Everything in Growth
- Dedicated engineer
- 24/7 support
- 1-hour response time